Policies and Procedures

Cancellations and Refunds
Classes and Class Passes Cancellations and Refunds
Prepaid classes and absence from classes are non-refundable.
Class Passes are non refundable, non extendable, non sharable, and non transferable to other persons. They are subject to limits of time. Always check your expiration date before and after your purchase.

Gift Cards Refunds
Gift Cards are not refundable and non returnable. If purchased for a specific pass, they can not be used as cash.

Membership Cancellation
Membership’s automatic payments are not refundable after having been processed unless a mistake on our part took place. Memberships are non-transferable to another person.

Workshop Cancellations and Refunds
Workshop cancellations required a 48 hour email notice before the workshop takes place. Cancellation requests with less than 48 hours notice will not be honored unless we can fill your space. All refunds will incur a 20% administration fee, or you can get a full refund credited to your Crescent Moon Yoga account (can be used toward any purchase).
Workshop cancellation requests must be requested by email to crescentmoonyogacg@gmail.com
Absence to a workshop or event is non refundable.
Workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund or full credit toward your Crescent Moon Yoga account if you choose.

Private Instruction Cancellations and Refunds
Full payment will be charged if you cancel a private session with less than 24 hour notice.
If you are late for a private class the class will end at the original time.
If you are more than 15 minutes late for a private class it is at the instructor’s discretion whether to hold an abbreviated class or not.

Teacher Training Cancellations and Refunds
Application fees and/or deposit fees -when applicable- are non-refundable under any circumstances.
After payment has been received if a request for cancellation is given with 7 days or more of commencement of a course or single module or section, you will receive a full refund minus a 25% for administrative and processing fees.
After payment has been received if notice of cancellation is given with less than 7 days from commencement of a course or single module or section, a refund will not be possible but if requested, an account credit will be granted to make up by taking a future training. Such credit will be reduced by a 25% for administrative and processing fees, will only be valid towards the same training or module/section in the future, and will have an expiration time frame of two years from the starting day of the missed training or single module or section if taken separately. Credit will not be valid towards any other purchases.
If we receive your cancellation request less than 7 days before the commencement of the event, or on the day of, or after the commencement of the event, a refund or credit will not be possible under any circumstances.
Requests must be sent by email to crescentmoonyogacg@gmail.com

Disclaimer
Schedules, teachers and prices of classes, passes, memberships and/or products are subject to change without notice. Please always check our website and/or our MindBody listing for our most current offers.

Studio Maximum Capacity
Crescent Moon Yoga has a small practice space and there is a limit to how many bodies can comfortably fit per class. Once this number of people are registered for class, we would ask that remaining students return to take a different class.
Registering online is recommended to save a spot in class, but if you register online and come to class after class has started and the class is already full, we will kindly ask that you return to a another class.

Latecomers
Students can arrive a maximum of 10 minutes late! Latecomers should wait for seated meditation/centering to finish before entering the room. 10 minutes after class has started no late comers will be admitted and we will kindly ask that you come to a different class.

Lost Items
The Crescent Moon Yoga will not be responsible for lost or stolen items under any circumstances.
Please refrain from bringing valuables into the studio.
The studio provides a Lost and Found box for items students may leave behind. On the first day of each month these items, including yoga mats, will be removed and donated or disposed of.

Inclement Weather Cancellations
In an effort to keep everyone safe during inclement weather we will need to cancel classes from time to time.
If Lane County Public Schools are closed, day classes will be cancelled. Evening classes will be held as scheduled unless we notify you otherwise via Facebook or email. If Lane County Public Schools have a one or two-hour delay, the studio will open at noon.
We thank you for honoring our studio policies !
Namaste.

YOGA WAIVER EVERY STUDENT MUST SIGN BEFORE PRACTICING AT CRESCENT MOON YOGA ~ FOUND WHEN YOU PURCHASE CLASSES ON MINDBODY OR A HARDCOPY AT THE STUDIO

YOGA AGREEMENT OF RELEASE AND WAIVER OF LIABILITY

I, __________________________________, hereby agree to the following:

1. That I’m a participant in the Yoga classes offered at Crescent Moon Yoga during which I will receive information and instruction about yoga and health. I recognize that yoga requires physical exertion, which may be strenuous and may cause physical injury, and I’m fully aware of the risks and hazards involved.
2. I understand that is my responsibility to consult with a primary care provider prior to and regarding my participation in the yoga classes. I represent and warrant that I’m physically fit and I have no medical condition which would prevent my full participation in the yoga classes.
3. In consideration of being permitted to participate in the yoga classes, I agree to assume full responsibility for any risks, injuries, or damages, known or unknown, which may incur as a result in participating in the program.
4. In further consideration of being permitted to participate in the yoga classes, I knowingly, voluntarily, and expressly waive any claim I may have against Crescent Moon Yoga or any of its representatives, for injury or damages that I may sustain as a result of participating in the program.
5. I, my heirs or legal representatives, forever release, waive, discharge, and covenant not to sue Crescent Moon Yoga, or any of its representatives, for any injury or death caused by their negligence or other acts.

I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.

_____________________ _________________________________
Date Signature of participant or guardian

As a legal guardian of ________________________________, I consent to the above terms and conditions.

Please indicate prior injuries or limitations about which your instructor should know.

 

 

%d bloggers like this: